CAVERTON & VALE
We’re Here to Help
Whether you have a question about your order, delivery, sizing, returns or one of our collections, our customer care team will be happy to assist.
Customer Care
Email:
support@cavertonandvale.co.uk
Support Hours:
Monday to Friday
9:00 AM – 5:00 PM
We aim to respond to all enquiries as quickly as possible during our support hours.
Order Enquiries
If your message relates to an existing order, please include your order number so we can assist you more efficiently.
For delivery updates, please check the tracking information included in your dispatch confirmation email.
Returns & Refunds
If you would like to return an item or have a question about a refund, please review our Returns & Refunds Policy first.
If you still need assistance, contact us at:
support@cavertonandvale.co.ukShipping Questions
For information about delivery times, international fulfilment, tracking and shipping, please refer to our Shipping & Delivery Policy.
Some Caverton & Vale orders may be fulfilled through our international fulfilment network, including our supplier's warehouse in China.
GENERAL ENQUIRIES
Still Need Assistance?
For questions about Caverton & Vale, our collections, products or website, please contact our customer care team.
COMPANY INFORMATION
Business Details
Caverton & Vale is a trading name of LRH Online.